Data Protection Guaranteed

3111 Privacy Policy – How We Protect Your Personal Information

Your data is in the safest hands at 3111. Everything about how it's collected, where it's stored, and who can access it is clearly explained here.

Last updated: 1 July 2026
AES-256 Encryption
No Third-Party Data Sharing
SSL-Secured Connection
Secure data storage
GDPR Compliant
Our Core Data Protection Principles

The 6 pillars behind how 3111 protects your privacy

Minimal data collection

3111 only collects information that is genuinely necessary to provide our services. We don't want — and don't keep — any unnecessary personal data.

Maximum encryption

All your data is protected with bank-grade AES-256 encryption. SSL/TLS protocols are used for data transmission — ensuring no one can intercept it in transit.

No Data Sharing with Third Parties

Your name, phone number, and transaction details are never sold or shared with third parties — with no exceptions other than legal obligations.

Your Data, Your Control

You can view, correct, or delete your personal data at any time. This is your right, and 3111 respects it.

Data deletion after a set period

Data from inactive accounts is automatically deleted after a set period. We do not retain information that is no longer necessary.

Regular Security Audits

3111's security systems are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed immediately.

Section 01

Introduction & Scope

This Privacy Policy ("Policy") 3111 This Policy applies between the platform operator and its users. By using the 3111.im website or mobile application, you are deemed to have accepted this Policy.

We understand how important your data privacy is to you. That's why this policy is written in plain language — so you can clearly understand 3111 Exactly what we do — and don't do — with your data. Nothing is hidden behind layers of legal jargon.

This policy applies to all of the following:

  • Registered members who are actively using the platform
  • Visitors who are browsing the website only
  • Users who have started the registration process but have not yet completed it
  • Users who have contacted customer support

This Privacy Policy is available in both Bengali and English. In the event of any ambiguity, the English version shall be considered the definitive text.

Section 02

What information we collect

3111 collects the following types of information. Please note — we only collect what is strictly necessary.

2.1 Information you provide directly

Data Type When it is collected Mandatory
Name & date of birth At the time of registration Yes
Mobile Number Registration & OTP Verification Yes
Email Address At the time of registration Yes
National ID (NID) During KYC verification Yes
Payment details (last 4 digits only) Transaction Time Yes
Profile Picture Optional upload No

2.2 Automatically Collected Information

  • Device Information: Operating system, browser version, screen resolution
  • IP Address: For Fraud Prevention & Security
  • Log Data: Login time, pages visited, session duration
  • Gaming Activity: Game history, bet amounts, win/loss records
  • Cookie Data: Session Management & User Preferences

We never store your full payment card number, mobile banking PIN, or password. All payment processing takes place over fully encrypted channels.

Section 03

How Your Information Is Used

3111 Your information is used solely for the purposes listed below and for no other reason.

  • Account Management: Registration, login, profile updates, and security
  • Payment Processing: Confirming deposits and withdrawals
  • Customer Support: Resolving your complaints and queries
  • Fraud Prevention: Detection of unauthorized access and suspicious activity
  • Personalised experience: Personalising games and offers based on your preferences
  • Legal obligation: Regulatory reporting
  • Promotional communications: Only with your consent

You can opt out of promotional emails or SMS at any time — simply update your account settings or contact customer support.

Section 04

Who Your Information Is Shared With

3111's policy is straightforward — your data is never sold or shared with third parties for advertising purposes. However, in certain limited circumstances, information may be shared with specific parties:

4.1 Payment service providers

Information required to process transactions via bKash, Nagad, or Rocket (amount, account number) is shared solely to complete the transaction.

4.2 KYC Verification Services

Limited information is shared with a licensed KYC provider to verify identity. These providers adhere to strict data protection standards.

4.3 Legal Authorities

Under Bangladesh law, we are required to provide information in response to valid requests from courts or regulatory authorities. In such cases, only the specific data requested will be disclosed.

What we never do: Selling your data, passing it to advertising networks, sharing it on social media platforms, or sending it to any third party without your consent.

Section 05

Cookies & Tracking Technologies

3111 Cookies are used to enhance your experience on the website. These are small files stored on your device. The different types of cookies are described below:

You can disable optional cookies at any time through your browser settings. Please note, however, that doing so may affect the functionality of certain features.

Section 06

Data protection measures

3111 The technical and organizational measures in place to protect your information:

6.1 Technical safeguards

  • AES-256 Encryption: All stored sensitive data is encrypted
  • SSL/TLS 1.3: Latest encryption protocols for data transfer
  • Firewall: Multi-layered Network Firewall
  • DDoS protection: Cyber Attack Prevention Measures
  • Two-factor authentication: An additional layer of security for your account
  • Regular Backups: Protection Against Data Loss

6.2 Organizational Security

  • Only authorised staff can access specific data
  • All staff have completed data protection training
  • Third-party auditors conduct regular security assessments
  • In the event of a data breach, affected members will be notified within 72 hours

Important: No one can guarantee 100% security online. 3111 takes every precaution, but you should stay vigilant too — use a strong password and never share it with anyone.

Section 07

Your Rights

3111You have certain fundamental rights regarding your personal data at -. These are your legal rights and we respect them.

Right of Access

You may request to view the information we hold about you.

Right to Rectification

You may request corrections to any information that is inaccurate or incomplete.

Right to Deletion

If you close your account, you may request that your data be deleted.

Restriction of processing

You can request that we restrict the use of your data for specific purposes.

Portability

You may request your information in a structured, portable format.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@3111.im or reach out via live chat. We will respond within 30 business days.

Section 08

Data Retention Period

Different types of data are retained for different periods:

Data Type Retention Period Reason
Account Information For the duration of the active account + 5 years Legal Obligation
Transaction records 7 years Financial regulations
Game logs 3 years Dispute Resolution
Customer Support Chat 2 Years Service Quality Review
Marketing Information Until consent is withdrawn User Preferences
Cookie Data Up to 1 year Session Management

Once the retention period expires, data is automatically and securely deleted. This process is managed by the system on a regular basis.

Section 09

Minors & Special Protections

3111 Strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18.

If a minor registers and this is confirmed:

  • The account will be closed immediately
  • All collected data will be permanently deleted
  • Any associated transactions will be cancelled
  • Relevant authorities will be notified where required

If you believe someone you know who is a minor is using 3111, please notify us immediately.

Section 10

Policy Changes & Updates

We may update this Privacy Policy from time to time — in response to changes in technology, applicable law, or our services.

For significant changes:

  • You will be notified via email or SMS at least 7 days in advance
  • A notification will be displayed upon logging into the platform
  • The "Last Updated" date at the top of this page will be revised accordingly

Even After Changes 3111 Continued use of the platform will be taken as acceptance of the updated policy. Contact support to request a copy of the previous policy.

Section 11

Contact us

For any questions, concerns, or complaints regarding this Privacy Policy, please reach us through 3111Contact the - data protection team:

  • Email: support@3111.im
  • Live Chat: At the bottom-right corner of any page on the platform
  • Support hours: 24/7, all days of the week
  • Response Time: Usually within 24 hours

It's completely natural to have concerns about your privacy. We take every question seriously and do our best to respond as quickly as possible.

3111Earning your trust at - is our highest priority. Your data is safe, your privacy is protected — this isn't just a promise, it's our responsibility.

Enjoy with peace of mind — your data is safe with us!

Your privacy is protected at 3111. Register now and enjoy Bangladesh's most trusted gaming platform.

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