Our Commitment

3111 Responsible Gaming – Know Your Limits and Enjoy Safe Gaming

Gaming is entertainment — not a livelihood or a way to relieve stress. 3111 wants you to always play with a smile and stay happy.

3111's Commitment: Player Well-Being Above All
18+ Verification
Deposit Limit
Self-Exclusion
Cooling-Off Period
24/7 Support
Reality Check
Why Responsible Gaming Matters
At 3111, your mental and financial well-being always comes first — not just your entertainment

Online gaming brings excitement and joy to people's lives — but like any form of entertainment, it comes with boundaries. 3111At , we believe that knowing and respecting those boundaries is the very foundation of responsible gaming.

Many of our Bangladeshi members are trying online gaming for the first time. This page was created especially for them — to help build the right habits from the very start. Responsible gaming doesn't mean less fun; it means More fun in the long run

Before each gaming session, ask yourself three questions: How long will I play? How much am I willing to spend? Am I in the right headspace right now? Knowing the answers to these three questions 3111will always be an enjoyable experience.

Our Core Principles

  • Gaming is for entertainment — not a way to earn income
  • Don't chase your losses by placing more bets
  • Avoid playing when you're feeling low or stressed
  • Put family, friends, and work first — gaming comes second
  • Play within your budget — never with borrowed or loaned money
Your limit for this month
Deposit Usage ৳3,200 / ৳5,000
Daily Time 1.5 hours / 3 hours
Weekly Bet ৳8,500 / ৳15,000

For example: log in to 3111 and set your own limits from "Account Settings".

Our Responsible Gaming Tools

3111 gives you 6 powerful tools to stay in control

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately, but increasing it requires a 72-hour waiting period — all for your own protection.

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, 3111 will automatically log you out. Take a break and stay refreshed.

Cooling-Off Period

Take a break from 1 day up to 6 weeks. During this time you won't be able to log in to the platform. Clear your head and spend time with family.

Self-Exclusion

Lock your account for 6 months, 1 year, or permanently. Any attempt to open a new account during the exclusion period will also be blocked. This is a serious step — use it when you need to.

Reality Check

Pop-up messages appear at set intervals — showing how long you've been playing and how much you've won or lost. This information helps you make informed decisions.

Loss Limit

Once you've lost a set amount, the game will stop automatically. Protect yourself from the "just one more round" mindset that comes with chasing losses.

How to activate the tools

Set your gaming limits in just a few clicks

1
Log In

Log in to your 3111 account.

  • Go to /login page
  • Enter your phone number and password
  • Verify OTP
2 minutes
2
Go to Settings

Click the profile icon to open Settings.

  • Profile icon (top right)
  • "Responsible Gaming" menu
  • All tools in one place
1 minute
3
Set Limits

Set limits based on your budget and available time.

  • Deposit & Loss Limits
  • Daily time limit
  • Reality Check Interval
3 minutes
4
Confirm

Save your settings and you'll receive an SMS confirmation.

  • Click "Save"
  • SMS/Email Confirmation
  • Limits take effect immediately
Done!
Recognise the Warning Signs

If you notice these signs, stop and seek help

Overspending budget

You're thinking about continuing to play even after your monthly budget runs out.

Chasing losses

You're placing bigger bets trying to win back money you've already lost.

Playing more when feeling down

You're turning to gaming to cope with stress, loneliness, or feelings of depression.

Hiding from family

You're hiding how much you're playing or spending from your family.

Skipping sleep or neglecting work to play

You're cutting into sleep, work, or study time to play.

Gambling with borrowed money

Borrowing money from friends, family, or financial institutions to fund gaming.

Test yourself

These questions will help you assess your gaming habits in just 3 minutes

Question 1/4: Did you spend more than your budget on gaming last month?

Self-Exclusion Process

Follow these steps if you've decided to take a break

Go to Account Settings

Log in to 3111 and go to "Responsible Gaming" under your profile menu.

Choose your exclusion period

Choose from 6 months, 1 year, 3 years, or permanent exclusion — whichever suits your needs.

Confirmation

An OTP will be sent to your phone number. Once verified, the exclusion takes effect immediately.

Withdraw Balance

Before your exclusion takes effect, you have every right to withdraw your remaining balance.

Enjoy your break

Spend time with family and explore new hobbies. If you'd like to return after your exclusion period ends, please contact support.

Responsible Gaming Habits

Follow these guidelines and gaming will always stay fun

Before you play

  • Set a budget for the day and note it down on your phone
  • Set a maximum time limit for playing
  • Check your mood before you play — avoid gaming when you're feeling low
  • Finish work, studies, or family responsibilities first

What to do while playing

  • Stop when your budget runs out — don't borrow money or make additional deposits
  • Take a 5–10 minute break every hour
  • Don't get carried away after a win and start placing bigger bets
  • Avoid the "I'll win it all back" mindset — never chase losses in anger

When to Seek Help

  • If you feel like you can no longer control your gaming on your own
  • When a family member expresses concern
  • When you start lying because of gaming
  • When financial problems arise

3111 Support: If you feel you need help, our trained customer support team is available 24/7. Reach us via live chat or at support@3111.im.

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Members using active limits
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Average session duration (minutes)
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Hourly reality check pop-up
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Self-Exclusion active within minutes
FAQs

The most frequently asked questions about responsible gaming

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 72-hour waiting period. This delay is intentional — to prevent impulsive decisions that could lead to significantly higher limits.

Yes, you'll have the opportunity to withdraw your balance before the exclusion takes effect. If any balance remains after your account is locked, it will be returned to you once the exclusion period ends. Bonus balance will be forfeited.

You can set this yourself — every 30 minutes, 1 hour, or 2 hours. A pop-up will show how long you've been playing and how much you've won or lost, so you can make informed decisions.

If a family member believes you need help, they can reach out to 3111 Support. We'll assess the situation and take appropriate action. However, limits will not be changed without the account holder's consent.

If gaming starts affecting your daily life, relationships, or work — that's a warning sign. Take the self-assessment quiz on this page. If you're unsure, reach out to 3111 Support — we're here to help, not to judge.

Cooling-Off is a temporary break (1 day to 6 weeks) — you won't be able to log in during this period, but your account reactivates automatically once it ends. Self-Exclusion is more serious — it lasts from 6 months up to permanently, and you'll need to contact support to reinstate your account after the period expires.

Play responsibly and enjoy!

Gaming at 3111 isn't just about winning or losing — it's about entertainment, excitement, and fun. Play within your limits and enjoy every moment.

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